Warranty, Return and Refund Policies
Last updated: 3/15/23
All AirSkirts products come with a FIVE YEAR warranty against defects in craftsmanship. If you have an issue with any of our products within 5 years of receipt, please reach out to us and we’ll help you repair it if possible, or replace it for you free of charge.
We know you’ll love your AirSkirts but in case of an issue, you can return them within 30 days of receipt. Simply contact us at firstname.lastname@example.org or 833-475-4787 and we’ll start the hassle-free process and send you a return label to place on the box(es). Return shipping costs will be deducted from your refund, or you may choose to ship them yourself.
In the unlikely event that you choose to return the product, please tell us what didn’t work for you. We strive to have the best product and we welcome your feedback.
All returned items must be in undamaged, salable condition. The cost of damaged items, including punctured items, will be deducted from the total refund and these items should not be returned.
If you choose to have AirSkirts generate UPS return labels for you the return shipping cost will be deducted from your refund. Shipping for a full AirSkirts kits can cost $50-$150+ depending on the kit size and your location.
A 15% restocking fee will be assessed at AirSkirts discretion.
Within 5-7 days of processing your return a credit will be issued to your original form of payment. If you paid by credit card, the credit card processing network can take 5-10 days to reflect a refund in your account.
Because our kits can be configured in a variety of ways to fit your RV and because of the wide variety of RVs available, you may receive more tubes than needed for your configuration. Because of this and because our kit prices are heavily discounted these individual items are not eligible for return.
We guarantee your kit will fit your RV. If you find that the provided tubes don’t fit, we will swap tubes to complete your setup at no cost to you (as long as the correct kit for your RV was ordered). If you order the incorrect kit you will be contacted prior to shipping – in this case you must upgrade to the correct kit or this policy will be waived. Keep in mind kit sizes are based on the overall length of your RV, bumper to bumper or bumper to hitch, as stated by the manufacturer. This policy is valid for 60 days from receipt of your kit.
If you have any questions about our Return and Refund Policy, please contact us:
- By email: email@example.com
- By phone number: 833-475-4787