You have 30 days from the date of delivery to request a return and refund. Simply contact us at support@airskirts.com or call 833-475-4787 and we’ll help you get the process started.
Returned items must be undamaged. Any damaged (punctured or very heavily soiled) items will be deducted from your refund and these items should not be returned. A 15% restocking fee will be assessed at AirSkirts discretion.
AirSkirts will send a shipping label to you and the shipping cost will be deducted from your refund or you can ship the items at your own cost. (Note that our commercial rates average $50-$150 per kit, depending on kit size and shipping distance.)
Within 5-7 days of processing your return a credit will be issued to your original form of payment. If you paid by credit card, the credit card processing network can take 5-10 days to reflect a refund in your account.
